Product Repair

Domestic US returns can now be processed using our on-line warranty repair form. To use the on-line repair form follow the procedure below:

1. Add a Service Ticket to your cart and start checkout process
2. Complete your profile information
3. Leave any notes or comments about your repair (Ex: Slide bar came out, Inlays have worn, Broken spring, etc)
4. Print the provided receipt (or write the order number and your contact info on a sheet of paper) and send your M-Clip product back to us at the address below. Please use a shipping method that can be tracked such as UPS, FedEx or Priority Mail.

   M-Clip
   7001 Skidaway Rd
   Savannah, GA 31406

5. We will inspect the product and contact you with available repair or replacement options. Please be sure to provide your phone number and email address.

NOTE: Stretched or broken springs will be repaired free of charge, most other services will incur a $30 fee if the product is beyond a year old. This fee will cover processing, repair parts, labor, insurance and return shipping from our factory to you after the service is complete.

Service work typically takes about 10-14 business days from time of receipt. Our busiest time of the year is Father's Day and end of year Holiday's. During this time repairs may take a little longer to process. By using our on-line repair system it will minimize processing and move quicker to the repair dept.

For further questions, please contact us at (912) 335-4484 or info@m-clip.com.